Shipping/Handling Charges:

These charges are based on a flat rate for the initial item purchased, and a reduced rate for additional items purchased. These amounts are added at the time of checkout.

Shipping/Handling charges are not refundable. Once the package has been shipped, shipping charges and return shipping charges are the sole responsibility of the customer unless the item shipped does not match the invoice.

When & How We Ship:

Orders are normally shipped the next day

Due to the combustible nature of our products, air/expedited delivery is not available.

Shipping is restricted to the continental United States ground transportation only.

Sales Tax:

Sales tax will be charged for items shipped to New York addresses.

Package Inspection:

Please inspect packages immediately upon delivery. If your package/product arrives in damaged/unacceptable condition, refuse shipment and contact Northeast Automotive Paint immediately.

Return Policy:

If you are not satisfied in any way with a product from Northeast Automotive Paint, you may exchange or return the item in new condition within 7 days from the date the order was shipped.

Shipping/Handling charges are not refundable. Once the package has been shipped, shipping charges and return shipping charges are the sole responsibility of the customer unless the item shipped does not match the invoice.

Return Credit:

When an item has been returned in accordance with this policy, a return credit will be provided from pay pal.

Shipping/Handling charges are not refundable. Once the package has been shipped, shipping charges and return shipping charges are the sole responsibility of the customer unless the item shipped does not match the invoice.

Return Shipping Charges:

Shipping charges are not refundable. Once the package has been shipped, shipping charges and return shipping charges are the sole responsibility of the customer unless the item shipped does not match the invoice.

Return Shipping Instructions:

The customer is responsible for the condition of all returned items. All merchandise returned to Northeast Automotive Paint  that has been damaged, as a result of return shipping, will not be credited. To avoid this inconvenience, please purchase insurance for all return packages.

Return Notification:

If for any reason you need to return merchandise, you must contact Northeast Automotive Paint prior to shipping it in order to receive proper instructions and authorization. If possible, simply send your return request as a reply to your shipping confirmation email. Any returns received without prior notification may be refused.